Your Contract with On The Go Tours:
On receipt of your non-refundable deposit, subject to availability and at our discretion, On The Go Tours will reserve your place on your selected arrangements. A contract is only made between you & us upon your booking being confirmed & accepted by us & our confirmation thereof to either you or your agent. Deposit amount: GBP 200, USD 400, CAD 400, AUD 400, NZD 500, EURO 300, ZAR 3000 or 30% of the total tour cost is required as a deposit for South America, Central America, Himalayas, Japan Festival Tours, Africa lodge safaris, Galapagos Cruises, Antarctica Expedition Cruises and Trans-Siberian Rail Journeys. We also require a 50% deposit for all Norway tours, and full payment for trips to Lapland operated between 01 Nov - 01 Feb, 90 days prior to departure and full payment at time of booking for any bolt-ons that include flights. If booking tailor-made arrangements with us we require a 30% deposit plus the cost of any flights included as part of your itinerary. On some occasions a higher deposit is required, if required you will be notified at time of booking.
Clients booking by telephone, facsimile, web or e-mail will be deemed to have read and accepted the Booking Conditions set out below. THEREFORE, PLEASE READ THEM CAREFULLY. A booking is accepted and becomes legally binding only from the date when On The Go Tours (the "Company") has confirmed its acceptance in writing and issued a confirmation invoice. It is at this point that a contract between the Company and you (the ’Client’) comes into existence. The Contract is between the Company and the Client, being all persons named on the booking form travelling or intending to travel with the Company.
Holidays to Croatia, Slovenia and Bosnia & Hertzegovina are operated by Katarina Line and Elite Travel (the ‘Croatia Operators’) for which the Company is acting as an authorised agent for the Croatia Operators and the Contract is between the Croatia Operators and the Client. Holidays to Poland, Latvia, Austria, Bulgaria, Czech Republic, Estonia & Hungary are operated by Tucan Travel (the Eastern European Operator) for which the Company is acting as an authorised agent for the Eastern European Tour Operator and the Contract is between Tucan Travel and the Client.
Holidays to Finland and Norway are operated by Easy Travel Finland and VOS Scandanavia (the ‘Finland and Norway Operators’) for which the company is acting as an authorised agent for both Finland Operators and the Contract is between the Finland and Norway Operators and the Client.
Expedition Cruises to Antarctica are operated by Antarpply Expeditions (the ‘Antarctica Operators’) for which the Company is acting as an authorised agent for the Antarctica Operators and the Contract is between the Antarctica Operators and the Client.
The Client accepts the Company’s booking conditions when booking any holiday to the above mentioned destinations. The person making the booking, referred to as the lead passenger, which incorporates these conditions warrants that he/she has full authority to do so on behalf of all persons named in the booking, and confirms that all such persons are fully aware of and accept these conditions. However, for the avoidance of doubt, the lead passenger confirms his or her responsibility for all payment due in respect of all persons within the Party. No agent or employee of the Company other than a director has the authority to vary or omit any of these conditions or promise any discount or refund.